What is TalkStack AI?
Key Features
The core capabilities and features of TalkStack AI encompass:
1. Omnichannel Communication
Seamlessly integrates text, voice, and digital messaging capabilities while eliminating the need for multiple vendors through a unified AI-native call center stack.
2. Intelligent Automation
Achieves up to 98% automation in customer support cases with sophisticated AI agents that handle human escalation gracefully.
3. Multilingual Support
Supports over 20 languages including Asian languages, ensuring effective communication with customers worldwide.
4. Custom Workflow Creation
Enables the creation of complex workflow paths with integrated calls, wait times, SMS, and WhatsApp reminders through an intuitive interface.
5. Performance Analytics
Provides comprehensive insights through visualised analytics to track customer interactions and conversion metrics.
Who uses
Keywords
- AI customer support
- voice automation
- multilingual AI agents
- enterprise support automation
- sales automation