What is Wizr AI?

Wizr AI is a cutting-edge AI-powered customer service automation platform that enables businesses to automate up to 70% of their customer support inquiries. The platform leverages advanced AI agents and generative AI technology to transform customer support operations, providing rapid issue resolution whilst enhancing overall customer experience.
Wizr AI

Key Features

The core capabilities and features of Wizr AI encompass:

1. Customer Intelligence Hub

Utilises Generative AI to convert customer support interactions into actionable insights, helping predict and prevent escalations whilst boosting customer satisfaction.

2. Agent Assist Technology

Integrates knowledge across systems to enhance agent productivity through automated email drafting and strategic customer interaction support.

3. Auto Solve AI

Employs Generative AI to dramatically reduce issue resolution times, providing swift and efficient customer support solutions.

4. Ticketing Intelligence

Seamlessly integrates with existing systems to transform ticketing data into actionable intelligence and real-time alerts.

5. Performance Analytics

Provides comprehensive tracking and analysis of customer support metrics to optimize operational efficiency.

Who uses  

Wizr AI
?
Enterprise businesses, customer service departments, support teams, and companies across various sectors including technology, e-commerce, and service industries that handle large volumes of customer inquiries.

Keywords

  • AI customer service
  • customer support automation
  • generative AI
  • ticket management
  • support intelligence
{ "@context": "https://schema.org", "@graph": [ { "@type": "SoftwareApplication", "name": "Wizr AI", "description": "Wizr AI is a cutting-edge AI-powered customer service automation platform that enables businesses to automate up to 70% of their customer support inquiries.", "applicationCategory": "Automation Tools", "featureList": [ "Customer Intelligence Hub", "Agent Assist Technology", "Auto Solve AI", "Ticketing Intelligence", "Performance Analytics" ], "keywords": "AI customer service, customer support automation, generative AI, ticket management, support intelligence", "sameAs": "https://wizr.ai", "url": "https://www.vivociti.com/ai-agents/customer-service-support/wizr-ai", "operatingSystem": ["Web", "Cloud", "API"], "potentialAction": { "@type": "ViewAction", "name": "Visit Wizr AI", "url": "https://wizr.ai" }, "audience": { "@type": "Audience", "audienceType": ["Enterprise Business", "Customer Service Teams", "Support Departments", "E-commerce Companies", "Technology Companies"] } }, { "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "What is Wizr AI?", "acceptedAnswer": { "@type": "Answer", "text": "Wizr AI is a cutting-edge AI-powered customer service automation platform that enables businesses to automate up to 70% of their customer support inquiries." } }, { "@type": "Question", "name": "Who uses Wizr AI?", "acceptedAnswer": { "@type": "Answer", "text": "Enterprise businesses, customer service departments, support teams, and companies across various sectors including technology, e-commerce, and service industries that handle large volumes of customer inquiries." } }, { "@type": "Question", "name": "What are the main benefits?", "acceptedAnswer": { "@type": "Answer", "text": "The platform is known for its advanced AI automation capabilities, rapid issue resolution, and comprehensive customer support analytics that help businesses improve efficiency and customer satisfaction." } } ] }, { "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Vivociti", "item": "https://www.vivociti.com" }, { "@type": "ListItem", "position": 2, "name": "AI Agents", "item": "https://www.vivociti.com/ai-agents" }, { "@type": "ListItem", "position": 3, "name": "Customer Service & Support AI Agents", "item": "https://www.vivociti.com/ai-agents/customer-service-support" }, { "@type": "ListItem", "position": 4, "name": "Wizr AI", "item": "https://www.vivociti.com/ai-agents/customer-service-support/wizr-ai" } ] } ] }

Customer Service & Support

View All
CustomGPT.ai
CustomGPT.ai is the leading no-code platform for creating Support & Research AI ...
TalkStack AI
TalkStack AI is a pioneering AI-powered platform that enables businesses to scale ...
Stammer AI
Stammer AI is a comprehensive white label AI platform that enables businesses to ...